1.Q: Can you provide customized services?
A: Absolutely! We offer bespoke services tailored to your needs, including modifications in power, shape, spectrum, color, and more to meet your unique requirements.
2.Q: What is your monthly production capacity?
A: Our factory boasts an impressive production capacity of 50,000 lighting systems per month, ensuring we meet high demand with efficiency.
3.Q: What is your MOQ?
A: Our standard MOQ is 100 units. However, we gladly accommodate small sample orders to allow our quality clients to assess our products.
4.Q: Can I get a sample for quality check?
A: Yes, we provide samples to ensure you can evaluate the superior quality of our product before making a bulk purchase.
5.Q: How long is the delivery time?
A: For sample orders, our delivery time is an efficient 1-3 days. For bulk orders, expect a swift 7-15 days turnaround.
6.Q: How long does your product warranty last?
A: We offer a robust warranty for our products-5 years for the power supply and 3 years for the equipment, ensuring long-term reliability.
7.Q: What certifications do you have?
A: Our products are certified with CE, FCC, ROHS, ETL, and DLC, reflecting our commitment to quality and safety.
8.Q: What is your payment method?
A: Payment terms vary by country. Generally, we require a 30% T/T deposit in advance, with the remaining 70% balance due before shipment, ensuring a secure transaction process.