1.Q: Can you provide customized services?
A: Absolutely! We offer bespoke customization services, tailoring the power, shape, spectrum, color, and more to your specific needs.
2.Q: What is your monthly production capacity?
A: Our state-of-the-art factory boasts a production capacity of 50,000 lighting systems each month.
3.Q: What is your MOQ?
A: Typically, our MOQ is 100 units. However, we do accommodate small sample orders for our valued clients.
4.Q: Can I get a sample for quality check?
A: Certainly! We provide samples for you to evaluate our superior quality.
5.Q: How long is the delivery time?
A: For sample orders, expect a swift 1-3 days delivery. Bulk orders are delivered within 7-15 days.
6.Q: How long does your product warranty last?
A: Our power supply warranty extends for 5 years, and the equipment warranty covers a period of 3 years.
7.Q: What certifications do you have?
A: Our certifications include CE, FCC, ROHS, ETL, and DLC, ensuring top-notch quality and compliance.
8.Q: What is your payment method?
A: Payment terms vary across countries. Generally, we require a 30% T/T deposit in advance, with the remaining 70% balance paid before shipment.