1.Q: Can you provide customized services?
A: Absolutely! We offer a range of tailored services, including customization of power, shape, spectrum, color, and more to meet your specific needs.
2.Q: What is your monthly production capacity?
A: Our state-of-the-art factory boasts a remarkable production capacity of 50,000 lighting systems per month.
3.Q: What is your MOQ?
A: Our standard MOQ is 100 pcs. However, we are pleased to accommodate smaller sample orders for our esteemed clients to ensure quality assurance.
4.Q: Can I get a sample for quality check?
A: Yes, we are delighted to provide samples for your quality verification.
5.Q: How long is the delivery time?
A: For sample orders, expect a swift delivery within 1-3 days. Bulk orders are efficiently processed within 7-15 days.
6.Q: How long does your product warranty last?
A: We stand by the quality of our products with a 5-year warranty on power supply and a 3-year warranty on equipment.
7.Q: What certifications do you have?
A: Our products are certified by CE, FCC, ROHS, ETL, and DLC, ensuring they meet international quality standards.
8.Q: What is your payment method?
A: Payment terms vary by country. Generally, we require 30% T/T in advance, with the remaining 70% balance due before shipment.