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A: Absolutely! We offer customized services tailored to your specific needs, including adjustments in power, shape, spectrum, and color to ensure your exact requirements are met.
2.Q: What is your monthly production capacity?
A: Our state-of-the-art factory is capable of producing 50,000 sets of high-quality lighting systems each month.
3.Q: What is your MOQ (Minimum Order Quantity)?
A: Typically, our MOQ is 100 pieces. However, we also accommodate small sample orders for our valued clients to ensure satisfaction and quality assurance.
4.Q: Can I get a sample for a quality check?
A: Yes, we are pleased to offer samples for you to evaluate our product quality.
5.Q: How long is the delivery time?
A: For sample orders, the delivery time is 1-3 days. For bulk orders, it ranges from 7-15 days.
6.Q: How long does your product warranty last?
A: Our power supply comes with a 5-year warranty, while the equipment itself is covered for 3 years.
7.Q: What certifications do you have?
A: Our product is certified by CE, FCC, ROHS, ETL, and DLC, ensuring it meets all regulatory standards.
8.Q: What is your payment method?
A: Payment terms may differ by country. Generally, we require a 30% T/T deposit in advance with the remaining 70% balance due before shipment.