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A: Absolutely! We offer a comprehensive range of customization options including power, shape, spectrum, and color to perfectly meet your needs.
2. Q: What is your monthly production capacity?
A: Our state-of-the-art factory can produce up to 50,000 lighting systems every month, ensuring we meet high demand promptly.
3. Q: What is your MOQ?
A: Generally, our MOQ is 100 pieces. However, we welcome small sample orders from esteemed clients for quality assurance.
4. Q: Can I get a sample for quality check?
A: Yes, we are pleased to offer samples for quality evaluation.
5. Q: How long is the delivery time?
A: For sample orders, our lead time is 1-3 days. Bulk orders are processed and delivered within 7-15 days.
6. Q: How long does your product warranty last?
A: We provide a 5-year warranty on the power supply and a 3-year warranty on the equipment, ensuring long-term reliability.
7. Q: What certifications do you have?
A: Our products are certified by CE, FCC, ROHS, ETL, and DLC, ensuring top-notch quality and safety.
8. Q: What is your payment method?
A: Payment terms vary by country. Generally, we require a 30% T/T deposit in advance and the remaining 70% before shipment.