1.Q: Can you provide customized services?
A: Absolutely! We offer a comprehensive range of bespoke services, including adjustments in power, shape, spectrum, and color to perfectly match your specific needs.
2.Q: What is your monthly production capacity?
A: Our cutting-edge factory boasts an impressive production capacity of 50,000 lighting systems per month, seamlessly meeting large-scale demands.
3.Q: What is your MOQ?
A: Typically, our minimum order quantity is 100 pieces. However, we gladly accommodate small sample orders from our esteemed clientele.
4.Q: Can I get a sample for quality check?
A: Yes, we are pleased to provide samples for quality verification, ensuring you can fully assess our product's excellence.
5.Q: How long is the delivery time?
A: For sample orders, delivery takes a swift 1-3 days. For bulk orders, anticipate a timely delivery within 7-15 days.
6.Q: How long does your product warranty last?
A: Our products are backed by a robust warranty: 5 years for the power supply and 3 years for the equipment, ensuring lasting reliability.
7.Q: What certifications do you have?
A: Our products are certified by CE, FCC, ROHS, ETL, and DLC, guaranteeing top-tier quality and compliance with international standards.
8.Q: What are your payment methods?
A: Payment terms vary by region, generally involving a 30% T/T advance payment and the remaining 70% balance before shipment, ensuring secure transactions.