1.Q: Can you provide customized services?
A: Absolutely! We offer tailor-made services, including adjustments in power, shape, spectrum, color, and more to meet your specific needs.
2.Q: What is your monthly production capacity?
A: Our state-of-the-art factory can produce an impressive 50,000 sets of lighting systems each month.
3.Q: What is your MOQ?
A: Our standard MOQ is 100 pieces, but we gladly accept smaller sample orders for esteemed clients to assess our quality.
4.Q: Can I get a sample for quality check?
A: Certainly! We provide samples for you to evaluate our top-notch quality.
5.Q: How long is the delivery time?
A: Delivery times are swift - 1-3 days for sample orders and 7-15 days for bulk orders.
6.Q: How long does your product warranty last?
A: Our products come with robust warranties: 5 years for the power supply and 3 years for the entire equipment.
7.Q: What certifications do you have?
A: Our products are certified by CE, FCC, ROHS, ETL, and DLC.
8.Q: What is your payment method?
A: Payment terms vary by country. Generally, we require a 30% T/T advance payment and the remaining 70% balance before shipment.